Your team asks.
Ava answers.
You answer once.
Built in Zurich · Data hosted in the EU
Company knowledge on WhatsApp — typed or spoken. No app, no login.
Ava
Restaurant Rössli
- No app
- for your team
- 20 min
- setup, done by you
- Instant
- answers, day and night
- EU
- where the data lives
01
Try it yourself
This is Ava, not a video of her. Pick a business and tap a question. The sample businesses are Swiss, so the demo content is in German — in production, Ava answers in whatever language your team writes.
This is what the knowledge base of Restaurant Rössli looks like after onboarding. Tap a question — it is sent in the chat, and Ava answers from exactly these entries and nothing else. The demo content is in German; in production, Ava replies in the language of the question.
What Sara might ask
Ava
Restaurant Rössli
Hoi! Ich bin Ava und kenne Restaurant Rössli in- und auswendig. Frag mich was.
02
Ava learns from you
What she doesn't know, she asks you — on WhatsApp or in the dashboard, and you answer by text or voice message. The answer goes to whoever asked and stays in your knowledge base for good: next time, Ava answers it herself.
Ava
Restaurant Rössli
How does the new wine fridge in the cellar work?
17:02I don't know that yet — I'm asking the boss and will get back to you.
17:02- From now on, Ava knows this herself.
Here's the answer: It's in the cellar on the left. Switch at the back right. 12 degrees for red wine, 8 for white. Keep the door fully closed.
17:14
Ava
Restaurant Rössli
New question from Tiago: “How does the new wine fridge work?”
17:02- 0:14Sprachnachricht, 0:1417:12
Here's what I'll save: It's in the cellar on the left. Switch at the back right. 12 degrees for red wine, 8 for white. Keep the door fully closed.
17:13Save itEditDiscardSaved. Next time I'll answer it myself.
17:14
03
Speak instead of typing
Nobody types with flour on their hands. Your team sends the question as a voice message — and you answer the same way: speak it once, straight in WhatsApp or in the dashboard. Ava turns it into a clean entry and stores it permanently.
Ava
Restaurant Rössli
- 0:07Sprachnachricht, 0:0711:52“How long does the chicken go in the fryer?”
Chicken nuggets: 4½ minutes at 175 degrees, always with the timer — never by feel. Whole pieces go in the oven, not the fryer.
11:52
In your team's language
Ava answers in the language the question was asked in — voice messages and Swiss dialect included. You maintain the knowledge once, in German or English, and the temp from Lisbon gets her answer in Portuguese.
- German
- Swiss German
- English
- Portuguese
- Italian
- French
- Albanian
- Turkish
- Spanish
- Serbian / Croatian
- Tamil
- Ukrainian
- …
04
Set up in 20 minutes
- 1Create an accountEmail, business name, industry.2 min
- 2Bring in your knowledgeWalk through the question catalogue or upload documents. Ava extracts the answers, you review them.15 min
- 3Invite your teamLink into the group chat, QR code in the staff room, or type in the numbers.3 min
Your team does one thing: message a number. Anyone with WhatsApp can ask — including the temp who starts tomorrow.
05
You see what's missing
Every question Ava couldn't answer is a gap in your operations — collected and sorted by frequency. And everything Ava learns crosses your desk first.
Detected knowledge gaps
30 days
How does the new coffee machine work?
7×Who orders from the beverage supplier?
5×What are the opening hours on public holidays?
4×Where are the spare keys for the cellar?
3×
142
questions
91 %
answered
3 s
on average
Everything else in one place
Open questions
What your team asked and Ava didn't know — answer with one click or straight from WhatsApp.
Approve, don't hope
No entry goes live before you've confirmed it. You keep the last word on every answer.
Manage the team
Add numbers, hang up a QR code, done. Whoever leaves is out with one click.
Curate the knowledge base
View, edit, archive any entry. Old versions are kept — nothing is ever lost.
06
Why not Slack or Notion
| Typical tools | FragAva | |
|---|---|---|
| Your team installs | An app plus an account | Nothing |
| Login for staff | Required | Doesn't exist |
| Setup | A weeks-long project | 20 minutes, yourself |
| Maintaining knowledge | Someone has to do it | Happens by answering |
| No answer available | An empty search | Ava asks the boss |
For restaurants, shops, trades and services — and just as much for practices: GPs, dentists, physiotherapy. Anywhere most of the team doesn't sit at a computer.
07
Become a pilot business
We're building FragAva with the first businesses right now — and we're looking for a handful to use it before everyone else.
Two weeks, completely free
No credit card, nothing that renews by itself, no hidden conditions. After two weeks you decide — otherwise nothing happens at all.
We set it up with you
One video call of about 20 minutes, directly with the founder. After that, Ava runs on your knowledge and your team can start asking.
Your feedback shapes the product
Pilot businesses tell us what's missing — and keep their conditions when pricing arrives.
A short email is enough: business, city, rough team size. We reply the same day.
08
Pricing
Not final yet. It will be a low two-digit monthly amount with no setup fee — whoever starts now keeps their conditions.
- No setup fee
- Cancel monthly
- Data in the EU, never used for AI training
- Unlimited questions — no message counting
- Setup done by you, in about 20 minutes
09
Frequently asked questions
Does my team have to install anything?
No. They message a WhatsApp number, that's it. No account, no password, no app.
What happens when Ava doesn't know something?
She doesn't make anything up. She says so honestly, forwards the question to you, and gets back to the employee as soon as you've answered. Next time she answers it herself.
If five people ask the same thing, do I get asked five times?
No. Ava recognises the question is already open and attaches the others to it. You answer once, everyone gets the answer.
Can I answer with a voice message?
Yes, in both directions. You speak your answer, Ava turns it into a clean entry and shows it to you for approval.
What if my team doesn't speak German well?
Ava answers in the language the question was asked in — Portuguese, Albanian, English, Turkish and many more. You maintain the knowledge once, in one language.
Who can see our company knowledge?
Only your business. Every business is isolated from all others at the database level, and unknown numbers never receive any content. We access content only as far as operating the platform requires — for support only with your approval. Nothing is sold, nothing is used for AI training.
Where does the data live?
Database, files and application run in the EU (Frankfurt). For language processing we use OpenAI; your data is not used for training there. Details are in the privacy policy.
Does FragAva work for a medical practice?
Yes. The knowledge base holds the organisational side — procedures, devices, cover rules, billing questions. Patient data doesn't belong in it, and Ava gives no medical advice. The demo above shows it under “Praxis”.
Can we try FragAva first?
Yes — right now even completely free: we're taking on a handful of pilot businesses. Two weeks, no obligation, setup together over a video call. Then you decide at your own pace.
Am I tied to a contract?
No — cancel monthly, no setup fee.
Answer it once.
Ava takes it from there.
Drop us a line about the business you run. We reply the same day.
Get in touch